Support
We're here to help. Reach out or find answers to common questions below.
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For account issues, bug reports, or general questions, email us directly. We typically respond within one business day.
support@endzoneportfolio.comFrequently Asked Questions
Create a free account, then either create a new league or ask a friend to invite you to theirs. Once you're in a league, you'll participate in the IPO (our version of a fantasy draft) and start building your portfolio. Check out How to Play for a full walkthrough.
Yes. Free leagues are always available. Commissioners can optionally set up paid leagues with real-money dues and prizes, processed securely through Stripe. There is no cost to create an account or join a free league.
Prices update once per week at settlement — early Tuesday morning after all games are final. Individual trades do not move prices. This means everyone pays the same current price and there's no race to be first. See the settlement section in How to Play for details.
A few possible reasons: (1) The player's float is fully held — each player has a limited number of shares per league, and if all shares are taken, no new buys are possible until someone sells. (2) The player's game has already gone final this week, locking them for trading until Tuesday's settlement. (3) You have insufficient cash in your account for the order size.
The IPO replaces a traditional fantasy draft. It runs for 10 rounds with a per-round spending cap. You submit buy orders for any players you want, orders queue, and then resolve at the end of each round in priority order. If a player sells out before your order fills, you receive a partial fill or cancellation. Unspent funds roll to the next round. Full details in How to Play.
Open your portfolio page in your league and find the order history panel. Any pending order (not yet filled) will show a cancel option. Cancellations take effect immediately and reserved funds are returned to your cash balance.
Yes. Email support@endzoneportfolio.com with your request and we'll delete your account and personal data. Note that anonymized gameplay data (such as historical price records in a league) may be retained. See our Privacy Policy for full details.
Still have questions? Email us at support@endzoneportfolio.com.